Demets&Heuskin is a management consulting and training company specialized in improving the performance of service organizations, leveraging operational excellence, processes, people and competencies, with high abilities to instigate continual improvement and change.
Our distinctive characteristics are:
- Only experienced consultants at your side, at your own pace
- Collaborative implementation, focused on increasing your management influence
- Working with quick-wins to implement structural improvements
- Clear assessment reports, which are structurally built in your own environment
- Action plans which are realistic, taking into account your specific situation
- Courses and workshops are oriented on enhancing practical competencies
Our major expertise domains are:
- Service Strategy & Service Innovation
- Operational Excellence
- IT Service Management
- HR & Competencies Management
- Sourcing & Procurement Management
We focus on what you bring to your clients: Value by Service!